When using a balenaCloud provisioned device, if the balenaFin does not appear in the balenaCloud dashboard upon powering the device on, you may want to check the list below for potential issues.
Check that the balenaOS image flashed to the Fin has the correct SSID and password for your WLAN network
- A pattern of 4-blinks on the ACT status LED indicates that the Fin cannot connect to a network
- Ensure that the WLAN radio physical switch (mapping 33) is set to the OFF position if you are not using an external antenna
Verify that the power supply can maintain a minimum of 6 V (ideally 1.5 A or above) when powering the device from the Phoenix (mapping 23) or Barrel Adapters (mapping 24)
- If USB1 ON and USB2 ON Status LEDs (mapping 18 & 23) are not turned ON, it is an indicator that the power supply may be insufficient for powering the Fin
- The board may still power on if a low current or voltage is supplied, however the peripherals such as the Ethernet may not function correctly.