|Voltage in||100 to 240 V AC - 10A - 50 to 60 Hz|
|Voltage out||100 to 240 V AC - 10A - 50 to 60 Hz|
|Ports||16 x USB 3.0, 16 X SD, 16 x mSD|
|Flashing capacity||16 x targets when using an online image or, 15 x target drives and 1 x local source drive|
|Daisy-chaining||Up to 10 EtcherPro devices supported (160 x targets)|
|Software||balenaEtcher on balenaOS with auto-updates|
|Display||7in RGB touch screen|
|Network connectivity||WiFi 2.4GHz and gigabit ethernet|
|Working temperature||5°C ~ 30°C|
|Certifications||CE, FCC (pending)|
Using an image file as source to flash to one or multiple targets
Using an online image file as source to flash to one or multiple targets
Using a drive as source, and cloning it to multiple drives
Backing up one or multiple drives into another drive
Formatting one or multiple drives
Connecting up to 10 EtcherPro devices in a row to flash up to 160 targets simultaneously
WARNING: Make sure you read and follow the safety and handling instructions before using EtcherPro in order to avoid the potential risk of causing damage to the device, electrical shock, fire, or damage to any other property. If EtcherPro gets physically damaged in any way, or you suspect liquid has leaked into the enclosure, unplug the power cable from the socket and avoid using the device before contacting support (firstname.lastname@example.org).
It is important not to block the air vents on the back and bottom of the device. As such, we suggest setting up EtcherPro on a well supported desk, with plenty of surrounding space to ensure the device is properly ventilated while in use.
EtcherPro’s enclosure is not waterproof. It is important to keep liquids away from the device to avoid spillages. High humidity environments, rain or snow may also cause damage to the device.
EtcherPro does not have an on/off switch. If you would like to power on the device, you need to plug the power cable into the mains socket. If you would like to power off the device, you need to unplug the power cable. Be sure to unplug the power cable from the socket if you suspect either the cable or the device is physically damaged in some way.
For your own protection and protection of the device, EtcherPro comes with a grounded AC power cable which only fits a grounded mains socket. If you don’t have a grounded socket installed, you should contact a specialist who can safely install an appropriate grounded socket. Do not attempt to power on the device without a connected grounding wire or with a power cable that does not meet the original specifications.
EtcherPro is not meant to be serviced or repaired by the user. If your device has any issues you should contact support (email@example.com). Attempting to disassemble the device will void the warranty, and could also cause injury or harm.
EtcherPro contains components and radios that emit electromagnetic fields. These electromagnetic fields may interfere with medical devices, such as pacemakers and defibrillators. Consult your physician and medical device manufacturer for information specific to your medical device and whether you need to maintain a safe distance of separation between your medical device(s) and EtcherPro. If you suspect EtcherPro is interfering with your medical device, stop using EtcherPro immediately.
EtcherPro emits electromagnetic fields due to the usage of components and radios. These fields can interfere with other devices and potentially cause them to malfunction. If you suspect EtcherPro is interfering with another device, unplug EtcherPro from the power and contact support (firstname.lastname@example.org).
This equipment is not suitable for use in locations where children are likely to be present.
Atmospheric conditions (dust and vapor)
The EtcherPro enclosure is not sealed. Using the device in an environment that has increased amounts of dust, powder, vapors, corrosive substances, or other contaminants can cause malfunction, injury, and/or fire.
Limited Product Warranty
Balena warrants that, for a period of one (1) year after the date of shipment, the Products will be free from defects in materials and workmanship under normal use. As Balena’s sole liability and Customer’s sole and exclusive remedy for any breach of the limited warranty set forth herein, Balena will, at its option and expense, repair or replace any Product returned to Customer during the warranty period that does not comply with such warranty, as confirmed by Balena. Replacement Products will be warranted for the remainder of the original warranty period or ninety (90) days, whichever is longer. All Products that are replaced become the property of Balena. Balena will have no obligation to the extent that any failure of a Product to comply with the limited warranty set forth in this limited product warranty results from or is otherwise attributable to: (i) negligence, misuse, or abuse of the Product; (ii) use of the Product other than in accordance with Balena’s published specifications or user manual; (iii) modifications, alterations or repairs to the Product made by a party other than Balena or a party authorized by Balena; (iv) any failure by Customer or a third party to comply with environmental and storage requirements for the Product specified by Balena, including, but not limited to, temperature or humidity ranges; or (v) use of the Product in combination with any third-party devices or products that have not been provided or recommended by Balena. The parties agree that Balena’s RMA Policy shall apply to Products returned pursuant to this limited product warranty for a breach of warranty.
THE LIMITED WARRANTY SET FORTH HEREIN IS IN LIEU OF, AND BALENA SPECIFICALLY DISCLAIMS, ANY AND ALL OTHER WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BALENA OR ELSEWHERE, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
The limited warranty does not apply to:
Initiating a warranty claim
To initiate a warranty claim, please contact support (email@example.com) to receive a copy of the RMA form. When filling the form, make sure you describe the issue as accurately as possible since it will be used as a basis for determining if the warranty claim is valid or not.
After Balena’s evaluation of the return item, Warranty or Out-of-Warranty status will be determined. If the description of the problem is the same as listed on Page 1 of the RMA form, the product will be repaired or replaced under warranty at no charge and shipped back, prepaid, to the customer.
If the description of the problem is different from the problem listed on Page 1 of the RMA form we will contact the customer. At such time, the customer must issue a written confirmation to proceed with the repair(s), agree to cover the costs of the repair and return freight, or authorize the product to be shipped back as is, at the customer’s expense. Failure to obtain written confirmation within thirty (30) days of notification will result in the product being returned as is, at the customer’s expense.
If the product has no identifiable problem, we reserve the right to charge for testing and return shipping costs.
For any product returned to balena for reasons other than warranty, a 20% restocking fee and round-trip shipping costs will be deducted from the credit refund. All returned items must be in their original box or crating and must include all packing material, manuals, and accessories.